Information Collected:

Our website may collect personal information such as names, city, phone numbers, contact information such as your email address and demographic information. Additionally, specific information may be required in order to process an order, make a delivery, or billing.

Use of Collected Information:

Our website uses the collected information to provide the best possible service, particularly to maintain a record of users, orders if applicable, and to improve our products and services. Periodic emails may be sent through our site with special offers, new products, and other advertising information that we consider relevant to you or may provide some benefit, and these emails will be sent to the address you provide and can be cancelled at any time.

The ALEXANDRA MOLINA website is highly committed to fulfilling the commitment of keeping your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

Cookies:

A Cookie refers to a file that is sent in order to request permission to be stored on your computer. When you accept, the file is created and the cookie is used to have information regarding web traffic, and also facilitates future visits to a recurrent website. Another function that cookies have is that websites can recognize you individually and therefore provide you with the best personalized service on their website.

Our website: WWW.ALEXANDRAMOLINA.EC uses cookies to identify the pages that are visited and their frequency. This information is used solely for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service of websites and do not give access to information from your computer or you, unless you want to and provide it directly. You can accept or deny the use of cookies; however, most browsers automatically accept cookies as it serves to have a better web service. You can also change your computer settings to decline cookies. If you decline, it is possible that you may not be able to use some of our services.

Third Party Links:

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site you are redirected to and, therefore, we are not responsible for the Terms or Privacy or the protection of your data on those other third-party sites. Such sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.

Control of Your Personal Information:

At any time, you can restrict the collection or use of personal information provided to our website. Whenever you are asked to fill out a form, such as a user registration form, you can choose to opt in or opt out of receiving information by email. If you have opted in to receive our newsletter or advertising, you can cancel at any time.

ALEXANDRA MOLINA will not sell, transfer, or distribute personal information collected without your consent, except when required by a court and through a court order.

ALEXANDRA MOLINA reserves the right to change the terms of this Privacy Policy at any time. All modifications will be included and displayed on this page, and will take effect once published on our website.

Deletion of Your Account, Data, and Personal Information:

At any time, you can request the deletion of your data and information collected on the website. To do so, please send an email to our support center: info@alexandramolina.ec and we will process your request within 24 to 72 hours. You will be notified via email about the successful deletion of your account and information.

Return Policy:

Our refund policy is flexible. A full refund is available up to 8 days before the start of the Retirement. After this date, 70% of the total amount paid will be refunded, corresponding to expenses related to reservations, logistics, and materials. If you have any questions, you can contact us at: retirosabiduriafemenina@alexandramolina.com.ec or via WhatsApp: +593 999277966.